1Choose a consultation methodSelect video call, text consultation, or medical review.
2Book a time (if required)Video call requires an appointment slot in your time zone.
3Upload documentsShare the medical documents requested for your case.
4Complete the consultationJoin the call, send your question, or submit your documents.
5Receive a responseThe doctor responds through the method you selected.
Documents for medical review
Medical summaryRequiredA short summary of your condition and history.PDF, JPG · up to 10 MBUpload
Recent imaging (X-ray/MRI)RequiredImaging relevant to your condition.PDF, JPG, DICOM · up to 25 MBUpload
Laboratory reportsOptionalRecent, relevant lab results.PDF, JPG · up to 10 MBUpload
Previous treatment recordsOptionalRecords from earlier treatment for this condition.PDF · up to 10 MBUpload
Frequently asked questions about consultation
Requirements depend on the consultation method you choose. Required documents are marked clearly before you submit your request.
Response times vary by method and case. You will be notified as soon as the doctor responds.
Video Call is a live session, Text Consultation is a written question and response, and Medical Review is a document-based review with a written report.
No. Consultation supports your decision-making but does not replace an in-person medical examination.
Video call appointments can be rescheduled from your consultation details, subject to the hospital or doctor's availability.
Documents are stored securely with access limited to the care team involved in your case.