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IranMedOne

IranMedOne helps you explore care in Iran, ask the right questions and keep your treatment arrangements in one place.

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IranMedOne coordinates your care journey. Your healthcare provider is responsible for diagnosis, treatment decisions and clinical care. Treatment outcomes and visa approval cannot be guaranteed.
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Privacy Policy

Last updated: September 23, 2026 at 1:13 PMVersion: Pre-releaseLanguage: EnglishData controller: Pending publication

Your privacy matters

This policy explains what information IranMedOne collects, why it is used, and the rights and choices available to users.

This card is a summary only and does not replace the complete Policy below.

Contents1. Scope2. Information We Collect3. How Information Is Collected4. How We Use Your Data5. Legal Bases6. Data Sharing7. International Transfers8. Data Retention9. Security10. Your Rights and Choices11. Medical and Sensitive Data12. Cookies and Similar Technologies13. Children’s Privacy14. Policy Changes15. Privacy Contact

1. Scope

The approved legal text for this section has not yet been published. This placeholder will be replaced with the reviewed Privacy Policy content from IranMedOne’s legal team.

2. Information We Collect

Account Data

Name, email, optional phone number, language, settings, authentication, and session data.

Usage Data

Pages viewed, technical interactions, errors, service usage, and permitted journey activity.

Device Information

Device type, operating system, browser, IP address, locale, and permitted technical identifiers.

3. How Information Is Collected

The approved legal text for this section has not yet been published. This placeholder will be replaced with the reviewed Privacy Policy content from IranMedOne’s legal team.

4. How We Use Your Data

  • Account management
  • Platform functionality
  • Consultation and Reservation coordination
  • Provider communication
  • Treatment Journey and document management
  • Payments
  • Security and abuse prevention
  • Support
  • Legal compliance
  • Approved service improvement

5. Legal Bases

The approved legal text for this section has not yet been published. This placeholder will be replaced with the reviewed Privacy Policy content from IranMedOne’s legal team.

6. Data Sharing

  • Selected hospitals and doctors
  • IPD providers
  • Payment services
  • Hosting and communication providers
  • Interpreters or coordinators when required
  • Authorities when legally required

The approved legal text for this section has not yet been published. This placeholder will be replaced with the reviewed Privacy Policy content from IranMedOne’s legal team.

7. International Transfers

The approved legal text for this section has not yet been published. This placeholder will be replaced with the reviewed Privacy Policy content from IranMedOne’s legal team.

8. Data Retention

Data retention periods depend on the purpose of processing, contractual obligations, and applicable legal requirements. Precise retention periods will be published here once approved by the official Policy.

9. Security

  • Encryption in transit
  • Encryption at rest, when implemented
  • Access controls
  • Role-based access
  • Audit logging
  • Backups
  • Incident response
  • Data minimization

These controls reduce risk but IranMedOne cannot guarantee absolute security.

10. Your Rights and Choices

  • Access
  • Correction
  • Deletion
  • Restriction
  • Objection
  • Data portability
  • Withdrawal of consent
  • Communication preferences
  • Complaints
  • Processing information requests

11. Medical and Sensitive Data

IranMedOne handles the following categories of medical and sensitive data as part of coordinating your treatment journey:

  • Medical documents
  • Images and reports
  • Passport and visa information
  • Payment information
  • Consent and contracts
  • Consultation messages
  • Treatment Journey documents

This data is processed only for defined treatment, coordination, payment, or legal purposes, and is not exposed on public pages.

12. Cookies and Similar Technologies

The approved legal text for this section has not yet been published. This placeholder will be replaced with the reviewed Privacy Policy content from IranMedOne’s legal team.

13. Children’s Privacy

The approved legal text for this section has not yet been published. This placeholder will be replaced with the reviewed Privacy Policy content from IranMedOne’s legal team.

14. Policy Changes

The approved legal text for this section has not yet been published. This placeholder will be replaced with the reviewed Privacy Policy content from IranMedOne’s legal team.

15. Privacy Contact

The approved legal text for this section has not yet been published. This placeholder will be replaced with the reviewed Privacy Policy content from IranMedOne’s legal team.

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